Frequently Asked Questions
Your peace of mind matters. Find clear, honest answers to frequently asked questions about our ingredients, usage, and results.
1. Ashwagandha Root Extract (250 mg) — Long-Term Stress Resilience
What it does:
- Supports your body's ability to adapt to stress over time
- Helps smooth overall cortisol levels
- Improves long-term stress resilience and emotional stability
How it works:
- Acts as an adaptogen, helping the body respond better to chronic stress
- Reduces stress accumulation that fuels anxiety and burnout
- Supports inflammatory balance and immune regulation
What you'll feel:
- Greater stress tolerance over weeks and months
- Improved emotional stability without sedation
- Better ability to handle long workdays and chronic stress
- Reduced mental and emotional fatigue
2. Sceletium tortuosum Extract (20 mg) — Immediate Calm & Rumination Control
What it does:
- Provides immediate emotional calm without sedation
- Reduces rumination and racing thoughts
- Takes the edge off stress reactivity
How it works:
- Directly reduces emotional threat perception
- Helps quiet the "worry loop" in your mind
- Modulates serotonin reuptake for mood support
What you'll feel:
- Calm without feeling drowsy or "knocked out"
- Fewer racing thoughts and less overthinking
- Less emotional reactivity to daily stressors
- Improved ability to stay present
3. L-Theanine (400 mg) — Calm Focus & Anxiety Smoothing
What it does:
- Promotes calm, focused attention
- Reduces jitteriness and overstimulation
- Smooths out anxiety without causing drowsiness
How it works:
- Increases alpha brain wave activity (associated with relaxed alertness)
- Balances excitatory neurotransmitters
- Counteracts caffeine overstimulation while preserving alertness
What you'll feel:
- Calm focus instead of anxious focus
- Reduced jitteriness (especially great for coffee drinkers)
- Better mental clarity without sedation
- Less physical tension from stress
4. Magnesium Glycinate (200 mg) — Physical Relaxation & Nervous System Balance
What it does:
- Supports physical relaxation and muscle tension relief
- Helps your nervous system "stand down" from stress
- Improves sleep quality over time
How it works:
- Activates the parasympathetic nervous system (rest-and-digest mode)
- Reduces muscle tension and physical stress symptoms
- Supports over 300 enzymatic reactions in the body
Why Glycinate form:
- Gentle on digestion (unlike citrate or oxide forms)
- Highly absorbable
- Has calming properties beyond basic magnesium
What you'll feel:
- Less physical tightness and tension
- Calmer baseline throughout the day
- Improved ability to physically relax
- Better sleep quality with continued use
5. Saffron Extract (30 mg) — Mood Stability & Emotional Balance
What it does:
- Stabilizes mood and reduces emotional volatility
- Supports emotional resilience during stress
- Helps maintain consistent emotional tone
How it works:
- Supports balanced neurotransmitter activity
- Reduces emotional highs and lows
- Provides antioxidant and anti-inflammatory support
What you'll feel:
- Steadier, more even mood throughout the day
- Less irritability and emotional reactivity
- Fewer mood swings
- Greater emotional resilience
6. Psychobiotic Probiotic Blend (10 Billion CFU) — Gut-Brain Stress Regulation
What it is: Two specific probiotic strains chosen for mental health support, not just digestion:
- Lactobacillus helveticus R0052 (7B CFU)
- Bifidobacterium longum R0175 (3B CFU)
What it does:
- Regulates stress response through the gut-brain axis
- Reduces anxiety and supports cortisol balance
- Helps make stress resilience "stick" over time
How it works:
- Improves vagal nerve signaling (the communication highway between gut and brain)
- Reduces inflammatory stress signals from the gut
- Supports neurotransmitter production and balance
- Strengthens gut barrier function
What you'll feel:
- Deeper, more sustained stress resilience (builds over weeks)
- Reduced baseline anxiety
- Improved stress recovery
- Better overall emotional regulation
1. Oleoylethanolamide (OEA, 150 mg) — The Satiety Signal Molecule
What it does:
- Strengthens your natural "I've had enough" feeling
- Reduces the frequency and urgency of hunger
- Helps you feel satisfied sooner
How it works:
- OEA is a naturally occurring lipid messenger your body uses to signal meal completion
- Enhances satiety signaling pathways
- Supports healthy appetite regulation
What you'll feel:
- "I'm satisfied sooner"
- "I don't feel as snacky throughout the day"
- "I can stop eating earlier without feeling deprived"
- Reduced constant thinking about food
2. Alpha-GPC (200 mg) — Impulse Control & The "Stop Switch"
What it does:
- Improves impulse control around food
- Strengthens the "pause" between craving and action
- Helps you resist compulsive eating
How it works:
- Supports acetylcholine production (a neurotransmitter for focus and inhibitory control)
- Improves executive function and decision-making
- Enhances the mental "brake" on impulsive behavior
What you'll feel:
- "I can resist cravings more easily"
- "I feel more in control around food"
- "I don't feel compelled to eat just because food is there"
- Better ability to pause before giving in to cravings
Key insight: This addresses the problem of "I know I shouldn't eat this... but I do it anyway."
3. Black Pepper Extract (75 mg) — Junk Food Reward Dampener
What it does:
- Reduces the intensity of junk food cravings
- Dampens reward-driven snacking and "munchies"
- Makes unhealthy foods less tempting
How it works:
- Contains β-caryophyllene, which supports endocannabinoid balance (CB2 pathway)
- Reduces hedonic eating (eating for pleasure rather than hunger)
- Dampens the reward "pull" without causing sedation
What you'll feel:
- "Junk food doesn't feel as tempting"
- "Cravings pass quicker"
- "I don't need the snack"
- Reduced compulsion to eat unhealthy foods
Why this matters: Most brands use black pepper for "absorption enhancement." We use it for behavioral control.
4. Gentian Extract (200 mg) — GLP-1 & PYY Support (Fullness Hormones)
What it does:
- Activates gut receptors that support GLP-1 and PYY release
- Helps signal "meal completion" earlier
- Supports feeling satisfied with smaller portions
How it works:
- Activates bitter taste receptors (T2R) in the gut
- These receptors trigger the release of fullness hormones (GLP-1 and PYY)
- Enhances the body's natural satiety signaling
What you'll feel:
- "I'm satisfied faster"
- "Portion control is easier"
- "I don't need seconds"
- Reduced desire to keep eating after you're full
5. Apple Cider Vinegar Extract (400 mg) — Appetite Stability & Glucose Control
What it does:
- Smooths blood sugar curves
- Prevents hunger rebounds and crashes
- Stabilizes appetite throughout the day
How it works:
- Helps moderate glucose response after meals
- Reduces blood sugar spikes and subsequent crashes
- Supports stable energy levels
What you'll feel:
- "I don't crash into cravings later"
- Fewer afternoon energy slumps
- More stable hunger patterns
- Reduced hunger spikes
6. Cinnamon Extract (275 mg) — Glucose Stability & Craving Prevention
What it does:
- Works synergistically with Apple Cider Vinegar for blood sugar support
- Reduces hunger rebounds
- Supports metabolic health
How it works:
- Helps maintain healthy glucose metabolism
- Reduces post-meal blood sugar fluctuations
- Prevents the crash-and-crave cycle
What you'll feel:
- More consistent energy throughout the day
- Reduced afternoon snack cravings
- Better appetite control between meals
- Fewer intense hunger spikes
When should I take Corti-Help?
Take 2 capsules daily at one of these times:
- Lunch (with or shortly after lunch)
- Early Afternoon (1-3pm)
Best practice: Choose the timing that works best for your stress patterns and schedule. Lunch timing provides steady stress support through the afternoon. Early afternoon works well if you experience stress buildup later in the day or need help transitioning from work mode.
Should I take it with or without food?
Either way works. Corti-Help can be taken with or without food based on your preference.
How often should I take it?
Daily, for consistent results. Corti-Help is designed for long-term, daily use—not just during particularly stressful periods.
Can I take it if I drink coffee?
Yes! Many users find Corti-Help works especially well with their coffee habit. The L-Theanine (400mg) helps smooth out caffeine's jittery effects while maintaining focus and alertness.
When should I take Metabolic Balance?
Take 2 capsules 20-30 minutes before your hardest eating window. Most people take them before lunch and/or mid-afternoon (3-4pm). For best results, use regularly during periods when appetite control and portion management matter most.
Key principle: Don't take it "anytime." Take it strategically before the windows when you typically struggle most with appetite control.
How many times per day?
Metabolic Balance can be taken 1-2 times daily, depending on your needs.
BONUS TIP:
Take your first 2 capsules 20-30 minutes before lunch—when food noise peaks and cravings feel hardest to resist. Metabolic Balance helps support your body's natural "stop eating" signal, so portions feel easier to manage, and you feel satisfied sooner.
For best results, take another 2 capsules before your second hardest eating window:
- If evening overeating is your challenge: 20-30 minutes before dinner
- If afternoon snacking is what gets you: around 3-4pm instead
Should I take it with food?
No—take it 20-30 minutes BEFORE eating for best results. This allows the satiety-supporting ingredients to be active when you start your meal.
Can I take it every day?
Yes. Metabolic Balance is designed for daily, long-term use. It's non-stimulant, non-sedating, and doesn't rely on harsh appetite suppression.
You can reach out to us anytime by sending an email with your query to help@tryjevi.com
Orders are processed within 2 business days, excluding long weekends and holidays. We ship to the United States, Canada, the United Kingdom & Australia. The estimated delivery time is up to 12 business days, depending on the destination. Shipping rates also may vary based on the destination. If you have a query regarding shipping, please send an email to our support team at help@tryjevi.com
We want you to feel confident trying our products! That's why we offer a 60-day money-back guarantee on your first order.
If you're not completely satisfied with your initial purchase, simply return the product received in 60 days of purchase, and we'll refund the full product price.
To start your return, just email us at help@tryjevi.com with your order number and we'll take care of you.
Yes, 100% vegan-friendly. Our products contain only natural plant-based ingredients, and the capsules themselves are made from vegetable cellulose (veggie capsules). No animal-derived ingredients are used.
Yes, 100% gluten-free and non-GMO
All of our ingredients are lab tested to ensure there are NO BS ingredients, no fillers and no nasties. We will not begin production without having the raw ingredients lab tested.
Quality and safety are non-negotiable at Jevi. Here's how we maintain our standards:
Manufacturing Standards:
- All products are manufactured in certified facilities that follow current Good Manufacturing Practices
- Each batch undergoes rigorous testing to ensure it meets our quality specifications
- We maintain strict oversight throughout the production process
Ingredient Quality:
- We use standardized extracts with verified potency (like 4% withanolides in Ashwagandha, 5% safranal in Saffron)
- All ingredients are lab-tested for purity and potency
- We select ingredient forms based on both effectiveness and tolerability (like Magnesium Glycinate instead of forms that cause digestive upset)
Transparency & Purity:
- Non-GMO
- Gluten-free
- Vegan-friendly
- No artificial colors or fillers
- No hidden ingredients or proprietary blends that obscure dosing
We've designed our formulas to be safe for daily, long-term use when taken as directed.
Our products are formulated with natural, generally well-tolerated ingredients and designed for daily use. All formulations are:
- Non-GMO
- Vegan-friendly
- Gluten-free
- Lab-tested
- Free from artificial colors and fillers
General precautions:
- Designed for adult use
- Safe for regular, long-term use
- Not intended for use during pregnancy or breastfeeding
- If you are taking medications, please consult with your healthcare provider before use
What to expect: Most customers do not experience unwanted side effects. Our formulations are non-sedating and not dependency-forming. If you experience any unusual effects, you can adjust timing or frequency, or discontinue use.
As with any supplement, individual responses may vary. We recommend speaking with a healthcare professional if you have specific health concerns or are taking medications.
Our supplements are designed for adult use only.
Pregnancy & Breastfeeding:
These products are not intended for use during pregnancy or breastfeeding. If you're pregnant, nursing, or planning to become pregnant, please consult your healthcare provider before use.
Medication Interactions:
If you're taking prescription medications, we recommend consulting with your healthcare provider before adding any supplement to your routine.
Allergies:
Our formulas are:
- Vegan-friendly
- Gluten-free
- Non-GMO
- Free from artificial colors and fillers
However, if you have specific allergies or sensitivities, please review the ingredient list on the product label or contact your healthcare provider.
General Safety:
Our products are formulated with lab-tested, natural ingredients and are designed for safe, long-term daily use by healthy adults. They are not sedating, not dependency-forming, and are generally well-tolerated.
If you have any medical conditions or concerns, we always recommend consulting with a healthcare professional before starting any new supplement.
Your security and privacy are our top priorities. We use industry-leading security measures to protect your payment information:
Payment Security:
- All transactions are secure and encrypted
- We partner with trusted payment processors that are PCI-DSS compliant
- Your payment information is never stored on our servers
- We use tokenization to protect your card details
Data Protection:
- Your personal and payment information is encrypted during transmission
- We adhere to strict data privacy standards
- We never share or sell your information to third parties
- Our checkout process uses secure, verified payment gateways
Accepted Payment Methods:
- Credit Cards: Visa, Mastercard, American Express, and other major cards
- Digital Wallets: Apple Pay, Google Pay
- PayPal: Secure checkout through your PayPal account
- Shop Pay: Fast and secure checkout
- Union Pay: For international customers
- Buy Now, Pay Later: Klarna and Afterpay for flexible payment options
You can shop with confidence knowing your information is protected by the same security standards used by major financial institutions.
Questions about billing or payment? Contact our customer support team—we're here to help ensure a secure and seamless experience.
our promises to you
We never compromise on quality or cut costs where it matters. Premium ingredients, effective doses, rigorous testing, that's our standard, always.