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FAQs
Your peace of mind matters. Find clear, honest answers to frequently asked questions about our ingredients, usage, and results.
You can reach out to us anytime by sending an email with your query to help@tryjevi.com
We want you to feel confident trying our products! That's why we offer a 60-day money-back guarantee on your first order.
If you're not completely satisfied with your initial purchase, simply return the product received in 60 days of purchase, and we'll refund the full product price.
To start your return, just email us at help@tryjevi.com with your order number and we'll take care of you
Yes, 100% vegan-friendly. Our products contain only natural plant-based ingredients, and the capsules themselves are made from vegetable cellulose (veggie capsules). No animal-derived ingredients are used.
Yes, 100% gluten-free and non-GMO
All of our ingredients are lab tested to ensure there are NO BS ingredients, no fillers and no nasties. We will not begin production without having the raw ingredients lab tested.
Orders are shipped the next day. We ship to the United States, Canada, the United Kingdom, and Australia. Once shipped, delivery typically takes 3–5 business days, depending on the destination. Shipping rates may vary by location. For any shipping inquiries, please contact our support team at help@tryjevi.com.
At Jevi Supplements, our mission is to help you restore balance—in your stress response, your sleep, and your relationship with food through precision-formulated, science-backed supplements that work with your body's natural systems.
We believe real results come from addressing root causes, not just masking symptoms. That's why every formula we create is designed around how your body actually works: supporting healthy cortisol rhythm, improving stress resilience, and helping appetite regulation without relying on stimulants, sedatives, or dependency-forming ingredients.
Our products are built for consistent daily use because we know lasting change happens over weeks and months, not overnight. We prioritize formulation integrity over marketing hype, choosing ingredients and doses based on physiology and real-world effectiveness—not trends or label appeal.
We help you feel calmer, sleep better, and regain control without forcing your body or creating dependence.
Quality and safety are non-negotiable at Jevi. Here's how we maintain our standards:
Manufacturing Standards:
- All products are manufactured in certified facilities that follow current Good Manufacturing Practices
- Each batch undergoes rigorous testing to ensure it meets our quality specifications
- We maintain strict oversight throughout the production process
Ingredient Quality:
- We use standardized extracts with verified potency (like 4% withanolides in Ashwagandha, 5% safranal in Saffron)
- All ingredients are lab-tested for purity and potency
- We select ingredient forms based on both effectiveness and tolerability (like Magnesium Glycinate instead of forms that cause digestive upset)
Transparency & Purity:
- Non-GMO
- Gluten-free
- Vegan-friendly
- No artificial colors or fillers
- No hidden ingredients or proprietary blends that obscure dosing
We've designed our formulas to be safe for daily, long-term use when taken as directed.
Full Transparency—No Proprietary Blends
We believe you have the right to know exactly what you're taking. That's why we list every ingredient with its exact dose on our labels. We never hide behind "proprietary blends."
Ingredient Sourcing
Our ingredients are sourced globally from suppliers who meet our quality standards. Each ingredient is selected for a specific mechanism and dosed at levels informed by research.
We prioritize:
- Standardized extracts (when applicable) to ensure consistent potency
- High-quality ingredient forms for optimal absorption and tolerability
- Research-informed dosing for each active ingredient
Our Philosophy
Every ingredient serves a purpose. We don't pad our formulas with underdosed ingredients or hide weak formulations behind proprietary blends. Each component is chosen based on efficacy and formulated for daily use.
Our products are manufactured in certified facilities using lab-tested ingredients that meet high-quality standards, ensuring you get what's on the label—every time.
Our products are formulated with natural, generally well-tolerated ingredients and designed for daily use. All formulations are:
- Non-GMO
- Vegan-friendly
- Gluten-free
- Lab-tested
- Free from artificial colors and fillers
General precautions:
- Designed for adult use
- Safe for regular, long-term use
- Not intended for use during pregnancy or breastfeeding
- If you are taking medications, please consult with your healthcare provider before use
What to expect
Most customers do not experience unwanted side effects. Our formulations are non-sedating and not dependency-forming. If you experience any unusual effects, you can adjust timing or frequency, or discontinue use.
As with any supplement, individual responses may vary. We recommend speaking with a healthcare professional if you have specific health concerns or are taking medications.
Our supplements are designed for adult use only.
Pregnancy & Breastfeeding:
These products are not intended for use during pregnancy or breastfeeding. If you're pregnant, nursing, or planning to become pregnant, please consult your healthcare provider before use.
Medication Interactions:
If you're taking prescription medications, we recommend consulting with your healthcare provider before adding any supplement to your routine.
Allergies:
Our formulas are:
- Vegan-friendly
- Gluten-free
- Non-GMO
- Free from artificial colors and fillers
However, if you have specific allergies or sensitivities, please review the ingredient list on the product label or contact your healthcare provider.
General Safety:
Our products are formulated with lab-tested, natural ingredients and are designed for safe, long-term daily use by healthy adults. They are not sedating, not dependency-forming, and are generally well-tolerated.
If you have any medical conditions or concerns, we always recommend consulting with a healthcare professional before starting any new supplement.
Your security and privacy are our top priorities. We use industry-leading security measures to protect your payment information:
Payment Security:
- All transactions are secure and encrypted
- We partner with trusted payment processors that are PCI-DSS compliant
- Your payment information is never stored on our servers
- We use tokenization to protect your card details
Data Protection:
- Your personal and payment information is encrypted during transmission
- We adhere to strict data privacy standards
- We never share or sell your information to third parties
- Our checkout process uses secure, verified payment gateways
Accepted Payment Methods:
- Credit Cards: Visa, Mastercard, American Express, and other major cards
- Digital Wallets: Apple Pay, Google Pay
- PayPal: Secure checkout through your PayPal account
- Shop Pay: Fast and secure checkout
- Union Pay: For international customers
- Buy Now, Pay Later: Klarna and Afterpay for flexible payment options
You can shop with confidence knowing your information is protected by the same security standards used by major financial institutions.
Questions about billing or payment? Contact our customer support team—we're here to help ensure a secure and seamless experience.