Privacy policy

At Jevi, your privacy and trust are extremely important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

  • Personal Information: Name, email address, shipping/billing address, and payment details when you place an order.

  • Order & Support Information: Details about your purchases and any communications with our support team.

  • Website Usage Data: Basic analytics (e.g., pages visited, time on site) to help us improve our website and customer experience.

How We Use Your Information

  • To process and ship your orders.

  • To provide customer support and handle refunds or inquiries.

  • To send order confirmations, tracking updates, or important service-related notifications.

  • To improve our website, services, and customer experience.

  • With your consent, to send promotional emails or special offers (you can opt out anytime).

How We Protect Your Information

  • We use secure encryption (SSL) for all payment transactions.

  • We do not store your full payment details — all payments are processed securely through trusted third-party providers.

  • We do not sell, trade, or rent your personal information to outside parties.

Sharing Your Information

  • We may share necessary information with trusted third-party service providers (such as shipping carriers and payment processors) to fulfill your order.

  • We may also share information if required by law or to protect the rights, property, or safety of Jevi or others.

Your Rights

  • You can request access to or deletion of your personal information at any time by emailing help@tryjevi.com.

  • You may unsubscribe from promotional communications by clicking the “unsubscribe” link in our emails.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at help@tryjevi.com.